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Privacy Policy

Last Update: November 25, 2025

Contact Information:
Valley Renal Specialists
8349 Reseda Blvd Suite G, Northridge, CA 91324
Email: info@valleyrenal.org


What Information We Collect


Information You Provide Directly

  • Email address (when you contact us)

  • Phone number (when you contact us)

  • Full Name (when you contact us)


Information Collected Automatically

When you visit our website, we automatically collect:

  • Technical data: IP address, browser type, device information, operating system

  • Usage data: Pages viewed, time on site, click patterns, scroll behavior

  • Location data: City, state, ZIP code, country (approximate location only)

Third-Party Services

We use the following services that may collect additional data:

  • Google Analytics 4 - Website traffic analysis

  • Google Maps - Location services on our website

  • Google Tag Manager - Managing website scripts

  • Google reCAPTCHA - Spam and bot protection

  • Cloudflare - Website security and bot protection


How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service

  • Improve our website functionality and user experience

  • Protect against spam, fraud, and malicious activity

  • Comply with legal obligations

  • Analyze website performance and visitor behavior


Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described above, or as required by law.


Third-Party Data Sharing

We do NOT sell your personal information.

Your data may be shared with:

  • Service providers: Google LLC and Cloudflare, Inc. (for analytics, security, and website functionality)

  • Legal authorities: If required by law or to protect our legal rights


Your Privacy Rights

Depending on your location, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Export your data in a portable format

  • Opt out of targeted advertising (we don't do this, but you have the right)

  • Non-discrimination - we won't treat you differently for exercising your rights

How to Exercise Your Rights

Contact us with your request. We'll respond within the timeframe required by law.


Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Understand how you use our website

  • Protect against spam and bots

  • Analyze website traffic

You can control cookies through your browser settings.



Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is 100% secure.



Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.




State-Specific Rights

California Residents

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt out of sale (we don't sell data)

  • Right to limit use of sensitive personal information

Other States

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Nevada, Delaware, Iowa, New Hampshire, New Jersey, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and Montana have similar rights. Contact us for more information.


Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.


Contact Us

If you have questions or concerns about this privacy policy or your personal information:


Email: info@valleyrenal.org
Mail: Valley Renal Specialists, 8349 Reseda Blvd Suite G, Northridge, CA 91324


Technical Details for Compliance

This website uses:

  • Google Analytics 4 (analytics)

  • Google Maps Widget (location services)

  • Google Tag Manager (tag management)

  • Google reCAPTCHA (spam protection)

  • Cloudflare Turnstile & Bot Management (security)

  • Gmail integration (contact form processing)

All services are provided by Google LLC and Cloudflare, Inc., with data processing in the United States.

Reach Us

8349 Reseda Blvd Suite G, Northridge, CA 91324. (818) 886-7300
Monday-Friday from 9 AM to 5 PM.

Accessibility

If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at 818-886-2655.

About

Our Providers Insurance & Payments Patient Portal

Services

Managing Chronic Diseases Dialysis Tratament
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